Use of Ageless Clinics Pty Ltd and its services indicates your consent to the collection and use of information as described below.
Account Information and Settings
Ageless Clinics Pty Ltd asks for some personal information when you create a booking. This information includes your name, your postal address and telephone number, and will be used in the management of our own database and to enable us to contact you about the service you have requested as needed.
When creating an Ageless Clinics Pty Ltd account we also ask for your email address. An Ageless Clinics Pty Ltd account allows you to access the services offered and make bookings.
Sharing Account Information
Ageless Clinics Pty Ltd will not, without your consent, divulge your personal information to a third party except in the following circumstances:
- If required to do so by law or by any organisation with appropriate authority;
- we may provide aggregate statistics about our sales, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you;
Ageless Clinics Pty Ltd is not responsible for the privacy practices of other companies or websites.
Ageless Clinics Pty Ltd takes steps to ensure your user details are not able to be viewed by any other business or customers using the system. Your details will be viewable by the staff of Ageless Clinics Pty Ltd only.
Ageless Clinics Pty Ltd will from time to time, contact you with information regarding your account, as well as other Ageless Clinics Pty Ltd services.
Storage of Personal Information
Ageless Clinics Pty Ltd will not hold data for longer than is reasonably necessary for the purposes of the proper conduct of its business or as required by law.
Ageless Clinics Pty Ltd places great importance on the security of all information associated with its customers and has security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information.
We utilise the booking system maintained by Appointments Online who are leaders in maintain secure information for online booking systems.
The booking system uses SecurePay as the payment gateway which is a company focused on excelling secutiry standards for the processing of credit card information. The focus of SecurePay's security is centred around the safe processing and storage of sensitive personal Credit Card, Charge Card and Direct Entry information. PCI DSS (Payment Card Industry Data Security Standard) Compliance is a strict security standard the card schemes (Visa and MasterCard) have introduced globally to ensure personal information is properly protected. SecurePay holds the highest level of PCIDSS accreditation. SecurePay's Operations Network is audited on an ongoing basis by external auditors, namely Vectra Corporation, for the purpose of certifying compliance with PCI DSS.
Links to Other Sites
We may record information about your usage of Ageless Clinics Pty Ltd, such as when and for how long you use the service, the frequency and size of data transfers, and the number of appointments you create.
Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. None of this information stored is linked to personally identifiable information.
You are responsible for the security of your Username and password. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home.